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Sophie Jenkins-Downes

Five questions with Sophie Jenkins-Downes (Sector Sales Manager – Fire Protection)

What initially attracted you to Minster? 

I've always wanted to work in fire protection. It's such focal point in the construction industry and the subject of such intense scrutiny – its fascinating. So, when the opportunity came up to join what, at the time, was a brand-new team, I couldn’t not apply. Fire protection is a niche market, but with our experience and contacts, we’ve built a strong team with an excellent knowledge base. To see how far we’ve come in such a short time – it really makes me smile. 

How would you describe the company culture at Minster?

In my role, I see a lot of different aspects of the business, so I believe I have a good gauge of what the culture is like. The biggest thing is the buy-in. Everyone believes in our strategy and what we want to achieve. Whether in-branch or on-site, its good to engage with supportive colleagues that want to get behind what we're doing. It's refreshing, and I enjoy seeing people get stuck in. That’s what it’s all about.

What opportunities for growth and professional development have you had with Minster? 

Minster has been very supportive of my professional development. Since starting in fire protection, everyone at Minster has backed my own training and development, and this year, I've been supported through the IFE Level 3 Passive Fire Protection qualification. Having only been in the business for 18 months, it's been great to get such strong support from Minster colleagues, and I can't wait to see what's next as we continue to grow our offering. 

How does Minster celebrate achievements and recognise employee contributions? 

As well as supporting colleagues with training and development, Minster also goes the extra mile to thank its people and celebrate their achievements. Success stories from up and down the business are shared on social media almost weekly, and people are quick to get on the phone to share praise where it's warranted. It makes us all feel valued and appreciated.

What makes Minster stand out as an employer?  

The true stand-out factor is the value Minster places on its colleagues. There is a real emphasis on people, and it really does feel like we come first. Whether it's the support through professional development or the tight-knit feel of our teams, Minster feels like a people-driven business. There is trust between colleagues, which extends to our customers who can truly recognise the value in what we do.